Expense Claims

• Expenses, on-call payments, bonuses or any other non-time related payments due are required to be detailed separately on the contractor expense form.
• The original claim with expense receipts is required to be sent to ARK Financial Markets by post.
• ARK Financial Markets will not take responsibility for claim sheets not received for whatever reason. It is therefore advised that the contractor take copies of the claim form and receipts prior to submission to cater for that eventuality.
• The contractor is under a duty of care to complete the expense claim form in accordance with the guidance notes above.
• Where there is a query on your expense claim form we will make every effort to contact you immediately to resolve the query.
• ARK Financial Markets is not obliged to pay an expense claim where the underlying claim form is not completed correctly and there is a realistic possibility of our client rejecting the claim form as adequate support for costs incurred whilst working on their behalf.
• Please note that any issues noted on your part can be resolved by phoning the accounts department of ARK Financial Markets on 0845 054 0198 or by emailing our query helpdesk at info@arkfinancialmarkets.com
• Routine queries logged before 3.00pm will be resolved or at least acknowledged by close of that day.